How to Order
You can order your repeat prescription via one of three channels:
- Via SystmOnline - Repeat prescriptions can be ordered online through the SystmOnline portal here
- Via Airmid
- Via NHS App
- In Person/Post - Repeat Prescriptions may be ordered using the ‘tear-off’ slip from your last prescription. You can hand this in at reception or post it to the practice, or alternatively use the local pharmacy prescription ordering service.
Please allow 72 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
Telephone requests will only be accepted from those patients who are genuinely housebound (please phone after 11.00am for routine requests)
Electronic Prescribing Service
This practice is set up for the electronic prescription service.
This means that for most patients we can send your prescription to your chosen chemist directly saving you having to come down to the surgery.
To get your prescription sent to your chosen pharmacy you will have to ask reception to sign up.
For more information please click here.
Patients on repeat medication will be asked to see a pharmacist, doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
If you do not attend for your medication review after 3 notifications you will not be able to order repeat prescriptions
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
You can get free NHS prescriptions if, at the time the prescription is dispensed, you: There's a simple way to find out if you're eligible for free NHS prescriptions and any help with other NHS costs. Use the eligibility checker.
You can get free NHS prescriptions if, at the time the prescription is dispensed, you:
There's a simple way to find out if you're eligible for free NHS prescriptions and any help with other NHS costs. Use the eligibility checker.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £9.65
- 12-month prepayment certificate (PPC): £111.60
- 3-month PPC: £31.25
If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC, which you can buy from some local pharmacies or through the NHS Business Service Authority website here.
From 1st April 2023, women who usually pay for their HRT prescriptions will be able to purchase an annual HRT PPC for the cost of two single prescription charges (currently £18.70). The HRT PPC is valid for 12 months and can be used against any listed HRT prescription item licensed for the treatment of menopause. For more information about the HRT PPC, please see here.
When you are discharged from hospital you should normally receive 7 days' supply of medication.This will include the medication which you require after your treatment.
The hospital may provide you with a yellow discharge letter for medication they would like you to request from your GP. Please bring this to the surgery or post via S.A.E. before your supply of medication has run out. Please ensure your name is on the yellow discharge letter to ensure we can process the request for you.
Hospital requests for change of medication will be checked by the GP first, and if necessary your doctor will issue you with a prescription. The practice will endeavour to issue your prescription within 48 hours, but it cannot be issued until your medical details are checked by the doctor.
The doctors will review your medication regularly, which may involve changes to your tablets, in accordance with current health board policies. Please be reassured that this will not affect your treatment.